Wednesday, March 2, 2016

Tips for Resolving BSOD - win32kbase.sys any help please? Issues

Questions: Hi
I've tried to get the debugger myself but the symbols are not loading from the MS server, could someone read the dmp file and help me with the issue I have?
I've just bought an i5 XPS 13 ultrabook, when playing simple games the laptop intermittently crashes. I think its the HD5500. I've upgraded the laptop to windows 10 from 8.1.
I've since uninstalled and reinstalled new drivers from the intel website, but the issue still persists.
I receive BSOD - SERVICE EXCEPTION (win32kbase.sys).
Many Thanks
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