Tuesday, May 17, 2016

Simple Solution: Axapta Object Server service does not start, and Event IDs 108 and 142 are logged in the Application log in Axapta

Summary: The Axapta Object Server service does not start. The following events are logged in the Application log on the Axapta Object Server: Event Id: 108 Object Server Axapta: The directory "\\ServerName\Axapta Application\bin" does not exist or access to it has been denied by the operating system.Event Id: 142 Object Server Axapta: The home directory for Axapta (\\ServerName\Axapta Application) does not match the required structure or can not be accessed. Please check installation, configuration and access rights.

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Manual Solutions

  • Specify the correct Axapta System Directory (Axapta Application directory) on the General tab of the Axapta Object Server manager.
  • On the Axapta Object Server, click Start, click Control Panel, and then click Navision-Axapta Object Server.
  • Click the Axapta Object Server instance that is not starting, and then click Settings.
  • On the General tab, make sure that the System directory has a valid UNC path, such as \\ServerName\AxaptaApplication.

  • Note If the UNC path is correct, you can open a drop-down list of the subdirectories of the application folder. To do this, add a backslash to the end of the UNC path. Remember to remove the additional backslash from the end of the UNC path after you test.
  • Find the account that is used to start the Axapta Object Server service. The account is either a Microsoft Windows NT account or a Local System account.
  • On the Axapta Object Server, click Start, click Settings, click Control Panel, click Administrative Tools, and then click Services.
  • Double-click the Axapta Object Server service.
  • Click the Log On tab. Make a note of whether the Local System account option is selected or the This account option is selected. Make a note of the account name.

    Note The account that is used to start the Axapta Object Server service is typically a domain user account.
  • Verify that the account that is used to start the Axapta Object Server service has access permissions to the Axapta System directory from step 1c. To do this, follow these steps.

    Note If the Local System account is used in step 2, you must follow these steps in a Windows NT domain environment.
  • On the Axapta Application Server, use Windows Explorer to locate the file share from step 1c.
  • Right-click the shared Axapta System directory that is from step 1c, and then click Properties.
  • Click the Sharing tab, and then click Permissions.
  • Verify that the Microsoft Windows NT account or the Local System account from step 2 has full sharing permissions to the Axapta Application share.
  • While the properties dialog box is still open, click the Security tab. Verify that the Windows NT account or the Local System account from step 2 has full Windows NT permissions to the Axapta Application share.
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