How to Troubleshoot: PC DirSync: Err Msg: Fatal [ 7] Error Renaming File

Summary: During a postoffice Directory Synchronization (Dir-Sync), the DIRSYNC.LOG may indicate one of the following errors: 06/12/95 16:52:14 | Status Microsoft (R) Mail Import V3.2a
06/12/95 16:52:23 | Fatal [ 7] Error renaming file: M:INF\IMPORT.INF or 06/08/94 02:47:52 | Status Microsoft (R) Mail Import V3.2.6
06/08/94 03:13:25 | Fatal [ 7] Error renaming file: M:USR\IMPORT.USR

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Manual Resolutions

Generally, this inability to properly rename the files is caused by that particular file (INF or USR) being inaccessible for some reason. These reasons may include any of the following:

The INF is locked open.

The user account logged into the network and running the Dir-Sync processes (DISPATCH.EXE) does not have sufficient rights to the postoffice or its subdirectories.

Insufficient file handles in the CONFIG.SYS of the MS-DOS machine running the DISPATCH.EXE process.

One or more INF (or USR) file in the INF subdirectory is marked as read-only.

Anti virus software operating in "real time" on the server.

Because of oplocks on the Windows NT server, the reads and writes are cached. Removing Opportunistic Locking on the Windows NT server experiencing the fatal 7 has been known to resolve this issue. To remove Oplocks from the server use REGEDT32.EXE, and change the following key; WARNING: Using Registry Editor incorrectly can cause serious, system-wide problems that may require you to reinstall Windows NT to correct them. Microsoft cannot guarantee that any problems resulting from the use of Registry Editor can be solved. Use this tool at your own risk. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\LanmanServer \Parameters

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